Start with the essentials
What to know about 9Now.
Check that the TV app is linked to the account you used on your phone. Try the same on-demand episode on both devices and note whether only live TV fails. Use 9Now’s activation help for a sign-in or pairing error.
Dash provides the VPN connection—not a 9Now account or subscription. Service shortcuts and availability may change. Check the app’s current list and follow 9Now’s terms.
Use 9Now with Dash.
Install Dash on your Apple device.
Open Dash on iPhone, iPad, or Mac. You do not need to create a separate Dash account to start.
Choose your connection.
Open Services in Dash VPN and look for 9Now or 9 Now, then connect.
Open 9Now as usual.
Once connected, open 9Now and sign in with your usual account if needed.
When something does not load.
If you get a location, playback or connection message, reconnect in Dash VPN and reopen the service. Our team checks service connections. If it persists, send us the exact message, your device and the selected service.
For connection help, see the Dash FAQ or contact our team with the error and selected route.
A service route and an account are different
Use the service’s own account and check its current access rules. A Dash shortcut does not include a subscription or establish that a restricted account is eligible. If ordinary browsing fails too, check the underlying network and VPN state first.
Follow the first-connection walkthrough, then return to your chosen route. The Dash FAQ explains setup and purchases.
Before you tap connect.
How do I set up Dash VPN for 9Now?
Open Services in Dash VPN and look for 9Now or 9 Now, then connect. Once connected, open 9Now and sign in with your usual account if needed.
Why does 9Now work on my phone but fail on my TV?
Check that the TV app is linked to the account you used on your phone. Try the same on-demand episode on both devices and note whether only live TV fails. Use 9Now’s activation help for a sign-in or pairing error.
What if 9Now is not loading?
If you get a location, playback or connection message, reconnect in Dash VPN and reopen the service. Our team checks service connections. If it persists, send us the exact message, your device and the selected service.
