NOWStart with the essentials
What to know about NOW.
Check which membership includes the channel or event and whether you are signed in with the correct account. If an on-demand show works but a live event fails, check the live listing and its start time separately.
Dash provides the VPN connection—not a NOW account or subscription. Service shortcuts and availability may change. Check the app’s current list and follow NOW’s terms.
Use NOW with Dash.
Install Dash on your Apple device.
Open Dash on iPhone, iPad, or Mac. You do not need to create a separate Dash account to start.
Choose your connection.
Open Services in Dash VPN and look for NOW or Now TV, then connect.
Open NOW as usual.
Once connected, open NOW and sign in with your usual account if needed.
When something does not load.
If you get a location, playback or connection message, reconnect in Dash VPN and reopen the service. Our team checks service connections. If it persists, send us the exact message, your device and the selected service.
For connection help, see the Dash FAQ or contact our team with the error and selected route.
A service route and an account are different
Use the service’s own account and check its current access rules. A Dash shortcut does not include a subscription or establish that a restricted account is eligible. If ordinary browsing fails too, check the underlying network and VPN state first.
Follow the first-connection walkthrough, then return to your chosen route. The Dash FAQ explains setup and purchases.
Before you tap connect.
How do I set up Dash VPN for NOW?
Open Services in Dash VPN and look for NOW or Now TV, then connect. Once connected, open NOW and sign in with your usual account if needed.
Why does NOW show a channel but ask me to buy a membership?
Check which membership includes the channel or event and whether you are signed in with the correct account. If an on-demand show works but a live event fails, check the live listing and its start time separately.
What if NOW is not loading?
If you get a location, playback or connection message, reconnect in Dash VPN and reopen the service. Our team checks service connections. If it persists, send us the exact message, your device and the selected service.
